Privacy Policy

Effective Date: March 3, 2026  |  King Enterprises & Subsidiaries

Introduction

King Enterprises and its subsidiary companies ("King Enterprises," "we," "us," or "our") are committed to protecting the privacy of our clients, vendors, and business partners. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our services, websites, and SMS messaging programs.

Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, mailing address
• Business information: Company name, job title, account details
• Communication records: SMS messages, emails, and phone call logs related to our services
• Device information: IP address, browser type, and device identifiers when you visit our websites
• Transaction data: Order history, invoices, payment information

How We Use Your Information

We use your information for the following purposes:

• Providing and managing our services to you
• Sending SMS notifications, reminders, and business updates (with your consent)
• Processing orders, invoices, and payments
• Communicating about your account, services, or inquiries
• Improving our services and customer experience
• Complying with legal obligations

SMS & Text Messaging

If you opt in to our SMS program, we collect your mobile phone number for the sole purpose of sending you business-related text messages. Your phone number will not be sold, rented, or shared with third parties for their marketing purposes.

SMS message logs may be retained for up to 90 days for service quality, compliance, and dispute resolution. You can opt out at any time by replying STOP to any message. See our SMS Terms & Conditions for full details.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers: Cloud hosting, communication platforms (e.g., Azure Communication Services), and business tools that help us deliver our services — all bound by data protection agreements
• King Enterprises subsidiaries: Information may be shared between our subsidiary companies to the extent necessary to provide services you have requested
• Legal requirements: When required by law, subpoena, or government regulation

Data Security

We implement industry-standard security measures to protect your personal information, including encrypted communications (TLS/SSL), secure cloud infrastructure (Microsoft Azure), access controls, and regular security reviews.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. SMS message logs are retained for up to 90 days. Account and transaction data is retained for the duration of our business relationship and as required for legal and tax purposes.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of SMS messages at any time by replying STOP
• Contact us with questions about your data

Contact Us

For privacy-related inquiries, contact us:

• Email: info@kingenterprises.co
• Phone: (830) 379-6523
• Website: kingenterprises.co
• Hours: Monday–Friday, 8:00 AM – 5:00 PM CT

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.